TeleCloud is a platform of telecommunication services concentrated around IP telephony, unified communications and call center. See how our audio and video communication solutions work.
The unique mix of hardware and cloud solutions, combined with the competence of our engineers, allows us to satisfy almost all needs related to landline telephony and distance working. We focus on individual, tailor-made, comprehensive solutions that increase the effectiveness of communication in the company, support commercial and marketing activities and help optimise expenses.
As part of TeleCloud, we build solutions from a number of components – from simple IP telephony services, through virtual exchanges, devices and software for tele and video conferences, to advanced tools for call centres. An indispensable part of our solutions are modern telephones, videoconferencing devices and accessories, which introduce new quality to company communication.
The projects we prepare help to implement, among others, internal company telephone network, voice announcements, call queuing and call recording, and even integrating the call centre with CRM. We also successfully implement audio and video communication solutions enabling remote work from any place, with many different devices.
Additionally, we will prepare, among others, IVR announcements (rich voice base), call recorder, central, company number base or possibility of mass SMS sending. These services have at the same time an easy interface for management, available through the web.
We will also prepare dedicated solutions for large call centres, which help to automate processes, optimise expenses and increase the effectiveness of telemarketers’ work.